Terms of Service

Last updated: 11 September 2026

1. These terms

These terms govern use of the AwareHerd platform and this website, provided by Gad Solutions Inc., a New York corporation (“AwareHerd”, “we”, “us”). By using the platform you agree to them. If you are using AwareHerd on behalf of an organization, you confirm you are authorized to accept these terms for it, and “you” means that organization.

A customer with a signed written agreement with us is governed by that agreement where it differs from these terms.

2. What AwareHerd does

AwareHerd reads herd data supplied by your organization and produces cow-level forecasts, recommendations and printable action lists for your farms.

3. Decision support, not a guarantee

AwareHerd does not provide veterinary advice, and nothing it produces replaces examination or diagnosis by a licensed veterinarian. AwareHerd does not provide financial, tax or investment advice, and its economic figures are modelled estimates based on the assumptions your organization enters.

4. Data quality determines output quality

The forecasts depend entirely on the data your organization sends us. Where data is missing, inconsistent or wrong, the output will reflect that. We preserve and report data-quality warnings rather than hiding them, and we do not invent values to fill gaps — but we cannot correct an error in your source records, and we are not responsible for a decision based on output derived from inaccurate data supplied to us.

5. Accounts and access

Access is granted per person by your organization. You are responsible for keeping your sign-in credentials confidential, for the activity that occurs under your account, and for telling us promptly if you believe an account has been compromised. Do not share an account between people.

Your organization is responsible for granting access only to people who should have it, and for revoking it when someone leaves.

6. Your data stays yours

Your organization keeps all rights in the herd data, files and configuration it provides. You grant us only the licence we need to operate the service for you: to store, process and analyse that data in order to produce your forecasts, recommendations and reports, and to support and secure the platform.

We may use aggregated, de-identified information to develop and improve the models. Nothing that identifies your organization, your farm or an individual animal is disclosed to another customer, and no ranking, percentile or benchmark derived from another farm is shown to you.

7. Acceptable use

Do not use AwareHerd to break the law, to infringe anyone’s rights, or to store data your organization has no right to hold. Do not attempt to access another customer’s data, to circumvent authentication or authorization, to probe or disrupt the service, to reverse-engineer it, or to resell access to it. Do not upload malicious code.

Do not use the platform to send unsolicited email of any kind.

8. Pilot status and availability

AwareHerd is currently provided to a limited number of pilot customers. During this period, features may change, and the service is provided without an uptime commitment. We will give a customer reasonable notice of a change that materially reduces functionality they rely on.

9. Fees

Pilot access is provided free of charge. If we ever begin charging for the service, we will agree that with you in writing before any fee applies.

10. Confidentiality

Each of us may learn confidential information about the other. Neither will use the other’s confidential information except to perform under these terms, and neither will disclose it, except to people who need it and are bound to keep it confidential, or where the law requires disclosure.

11. Disclaimers

To the fullest extent permitted by law, the platform is provided “as is” and “as available”, and we disclaim all warranties not expressly stated here, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the platform will be uninterrupted or error-free, or that any forecast or recommendation will prove accurate.

12. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost livestock value or loss of data, however caused.

Our total liability arising out of or relating to these terms will not exceed the greater of the fees you have paid us in the twelve months before the claim, or US$100.

Nothing in this section limits liability that cannot be limited by law.

13. Indemnity

You will defend and indemnify us against third-party claims arising from your use of the platform in breach of these terms, or from data you supplied that you had no right to supply.

14. Term and termination

These terms apply while you use the platform. Either of us may end a pilot arrangement on reasonable notice. We may suspend access immediately where continued access presents a security risk or breaches section 7, and we will tell you why.

On termination, we will delete or return your organization’s data on request, subject to any period we are legally required to retain it. Sections 3, 6, 10, 11, 12 and 13 survive termination.

15. Changes to these terms

If we change these terms we will update the date at the top, and we will notify customers of a material change rather than rely on them noticing this page. Continuing to use the platform after a change takes effect means you accept it.

16. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules, and the state and federal courts located in the State of New York have exclusive jurisdiction.

17. Contact

Gad Solutions Inc.
55 Carlson Ct, Closter, NJ 07624, USA
support@awareherd.com